How the 'New' Consumer is Changing the Game
Everyone’s talking about the new consumer. But has the consumer really changed? If so, how, and what does it mean for our industry?
I put those questions recently to two executives at WSL Strategic Retail, big-gun strategists and futurists who work with Wal-Mart, Target and other major retailers as well as publishers within our industry (Hearst, Conde Nast and Hachette, to name a few). Wendy Liebmann, CEO and Chief Shopper, and Shilpa Rosenberry, senior consultant, shared their insights and information from their just-released How America Shops 2010 Megastudy and their How America Shops Everyday study. Here’s what they had to say.
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